--- title: Privacy Policy | GRAVIS description: Read the GRAVIS Privacy Policy and learn how Gravis Group Pty Ltd collects, uses, stores and protects personal information. image: https://www.gravis.com.au/hubfs/Social%20Share%20image-1.png --- [Skip to content](https://www.gravis.com.au/privacy-policy#main-content) [![GRAVIS](https://www.gravis.com.au/hs-fs/hubfs/GRAVIS/Website/GRAVIS_PRIMARY.png?width=177&height=41&name=GRAVIS_PRIMARY.png "GRAVIS")](https://www.gravis.com.au/?hsLang=en-au) - [ABOUT US](https://www.gravis.com.au/about-us?hsLang=en-au) - [CONTACT](https://www.gravis.com.au/contact-us?hsLang=en-au) # Privacy Policy ## Privacy **Policy** *Last updated: 21 September 2026*   This Privacy Policy explains how **Gravis Group Pty Ltd (ABN 51 701 282 162)**, trading as **GRAVIS** (“GRAVIS”, “we”, “us” or “our”), collects, holds, uses and discloses personal information. GRAVIS is a separate legal entity and operates as part of VG Group. We respect your privacy and are committed to handling personal information responsibly and in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply. ## 1. Personal information we collect The personal information we collect may include: - Your name and contact details, including your email address, telephone number and business address - Your company, position and professional details - Information about a proposed, current or completed construction project - Enquiries, correspondence and other information you provide to us - Supplier, contractor, consultant and client information - Recruitment information, including résumés, qualifications and employment history - Website usage information, including your IP address, browser, device and interactions with our website - Any other information reasonably required to provide our services or conduct our business We generally do not collect sensitive information unless it is reasonably necessary and you have provided consent, or collection is otherwise permitted by law. ## 2. How we collect information We may collect personal information: - Directly from you through our website, contact forms, email, telephone or in-person communications - When you request information, submit an enquiry or discuss a project with us - When you engage with us as a client, supplier, contractor, consultant or employment applicant - From publicly available sources and professional or business directories - From related companies, business partners, consultants or other third parties where appropriate - Automatically through cookies, analytics and similar website technologies Where practical, you may interact with us anonymously or using a pseudonym. However, we may be unable to respond properly to a project enquiry or provide certain services without accurate identifying and contact information. ## 3. How we use personal information We may collect, hold and use personal information to: - Respond to enquiries and communicate with you - Assess potential projects and prepare proposals, estimates or agreements - Deliver and manage construction and related services - Manage relationships with clients, suppliers, contractors and consultants - Administer accounts, payments and business records - Consider employment applications - Improve our website, services and customer experience - Maintain the security and operation of our systems - Send relevant business or marketing communications where you have consented or where otherwise permitted by law - Meet our legal, regulatory, insurance, safety and contractual obligations You may unsubscribe from marketing communications at any time by using the unsubscribe link in the communication or contacting us. ## 4. Disclosure of personal information We may disclose personal information where reasonably necessary to: - Other businesses within VG Group where reasonably necessary for shared administrative services, business operations or project delivery - Employees, contractors, consultants and professional advisers - Clients, project stakeholders, subcontractors and suppliers - Information technology, website-hosting, cloud-storage, CRM, communications and analytics providers - Insurers, auditors, accountants, lawyers and other professional service providers - Government departments, regulators, courts or law-enforcement bodies where required or authorised by law - A purchaser or prospective purchaser in connection with a business sale, merger or restructure GRAVIS remains responsible for managing the personal information it collects in accordance with this Privacy Policy. We do not sell personal information. Some service providers may process or store personal information outside Australia, including in the United States and other countries in which those providers or their subcontractors operate. These providers may include HubSpot, Microsoft and other cloud-based technology suppliers. Where personal information is disclosed overseas, we take reasonable steps appropriate to the circumstances to ensure it is handled securely and in accordance with applicable privacy requirements. ## 5. Website analytics and cookies Our website may use cookies and similar technologies to enable the website to operate correctly, remember preferences, understand how visitors use the website, measure website performance and campaign effectiveness, and improve our content and services. These technologies may collect information such as your IP address, device type, browser, approximate location, pages viewed and time spent on the website. You can manage or disable cookies through your browser settings. Disabling some cookies may affect how the website functions. ## 6. Storage and security We may hold personal information electronically and, where necessary, in physical records. We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. These measures may include access controls, secure systems, staff procedures and reputable technology providers. No internet transmission or electronic storage system is completely secure. If an eligible data breach occurs, we will respond in accordance with applicable legal requirements. ## 7. Retention of information We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, or to meet legal, contractual, insurance and regulatory requirements. When information is no longer required, we take reasonable steps to securely delete, destroy or de-identify it. ## 8. Accessing or correcting your information You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date. To make a request, contact us using the details below. We may need to verify your identity before completing the request. We will respond within a reasonable period. In some circumstances permitted by law, we may refuse access or correction. If this occurs, we will provide an explanation where required. ## 9. Privacy enquiries and complaints If you have a question or complaint about how we handle personal information, please contact us: **Gravis Group Pty Ltd** **ABN 51 701 282 162** Trading as **GRAVIS** Suite A, Level B1 355–359 Kingsway Caringbah NSW 2229 **Email:** [info@gravis.com.au](mailto:info@gravis.com.au) **Phone:** [(02) 9188 8368](tel:+61291888368) Please provide sufficient details for us to understand and investigate your concern. We will acknowledge your complaint and aim to respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at [www.oaic.gov.au](https://www.oaic.gov.au/) or by telephone on 1300 363 992. ## 10. Third-party websites Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices, security or content of those websites. We recommend reviewing the privacy policy of any external website you visit. ## 11. Changes to this policy We may update this Privacy Policy when our practices, services or legal obligations change. The current version will be published on our website with its latest revision date. ## 12. Contact us **Gravis Group Pty Ltd** **ABN 51 701 282 162** Trading as **GRAVIS** Suite A, Level B1, 355–359 Kingsway, Caringbah NSW 2229 **Email:** [info@gravis.com.au](mailto:info@gravis.com.au) **Phone:** [(02) 9188 8368](tel:+61291888368) [![Thrifty](https://www.gravis.com.au/hubfs/raw_assets/public/@marketplace/Juice_Tactics_Snacks/Thrifty/images/thrifty-color.svg "Thrifty")](https://vgprojectgroup.com.au/) Thrifty comes with everything to get your business, Rolling. Take your chance to try our freemium theme and crack a mirror for your business. 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